Shipping and Delivery Policy

We usually deliver certificates to successful candidates for eligible examinations and certifications.

1. Processing Time:
   - Orders are typically delivered within 15 business days (excluding weekends and holidays) from the date of certificate ordering.


2. Shipping Methods
   - We offer several shipping options, including standard and expedited services.
   - Delivery times vary based on your location and the shipping method selected during checkout.


3. Shipping Costs:
   - Shipping costs are calculated at checkout based on the selected shipping method and your delivery address.


4. International Shipping
   - We currently do not offer international shipping. All orders are processed and shipped within India.


5. Order Tracking:
   - Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your package's journey.


6. Delivery Timeframes:
   - Standard shipping usually takes 15 business days after the date of certificate ordering.
   - Expedited shipping offers a quicker delivery option, taking approximately 10 business days (based on availability).


7. Delays and Exceptions:
   - While we strive to meet the estimated delivery times, unforeseen circumstances (e.g., weather conditions, customs delays) may cause delays. We appreciate your understanding in such situations.


8. Missing or Damaged Items:
   - In the rare event that your order arrives with missing or damaged items, please contact our customer service team within 7 days of receiving your order. We will promptly assist you and resolve the issue within 5 business days.


9. Change of Address:
   - Ensure your shipping address is accurate during checkout. If you need to change your address, please notify us immediately. We cannot guarantee address changes after the order is placed.


10. Returns and Refunds:
    - Refer to our Terms and Conditions Policy for information on returning items and eligibility for refunds.
    - No return policy.